Aspect Marketplace
Matches your brand with consumers ready to convert and delivers them as sales-ready leads.
Learn more about Aspect MarketplaceOne system built to earn consumer trust
Aspect Marketplace brings you buyers already comparing options, Aspect for Reviews earns their trust, and Aspect for Sales helps your team close what comes in.
Trusted by hundreds of brands
Leverage the Aspect review engine to improve customer satisfaction and build trust
Your customers want to tell their stories, you just need to ask. Aspect does the work for you by asking automatically over the phone, through emails, and by specific triggers. Patio Enclosures went from 1.1 stars to 4.1 in five months using Aspect.
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Ask all your customers and the true experience shines through. Phone and email outreach to recent customers revealed verified reviews averaging over 4.5 stars.
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Recent reviews have a bigger impact. Recent reviews carry the most weight in the star rating.
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Recover fast from a bad stretch. Learn from customer complaints to improve your product in near real time.
Getting us from a 1.1 rating to where we are now is a testament to their process and methodology. To say I'm thrilled with the results is an understatement.
Patio Enclosures’ displayed rating (blue) versus what it would have stayed at on organic reviews alone (grey, dashed), January 2025 – May 2026. Both computed with ConsumerAffairs’ published 24-month weighted method.
Aspect for Reviews, Aspect Marketplace, and Aspect for Sales is one system working together
Each Aspect product serves a specific part of your business from review generation, customer acquisition and conversion. Together, they create a compounding revenue engine.
Aspect for Reviews
Collects verified reviews from past customer by phone and email, so your profile shows the full experience of working with your brand.
Learn more about Aspect for ReviewsAspect for Sales
Listens to the calls your team makes and finds patterns so more calls turn into closed deals.
Learn more about SalesAlso in the box
- AI-powered intelligence
- Real-time reporting dashboards
- One login, one system for every product
- Every part of ecosystem compounds to improve conversions
4.5
Average verified review score
The ability to solicit and aggregate all of your brands reviews in one place is invaluable. The platform allows you to monitor all reviews, responses and more from your consumers with ease.
ConsumerAffairs has helped us gain more exposure to potential customers through online searches, and helped our company grow.
Consumer Affairs allows us to have an open forum with our customers, respond promptly to complaints and turn demoters into promoters.
Consumer Affairs does a great job calling our customers to get honest reviews about our services.
See what Aspect could do for your business.
Let's create a review engine built around your customers.
Pulled from G2 as of 2026-08-31.