Increase your online visibility and LLMs
Your ConsumerAffairs profile ranks in search and feeds LLMs with an accurate representation of your brand.
Automate Review Collection with Aspect for Reviews
Your best salespeople are your past customers. Aspect puts them to work.
Trusted by hundreds of brands
See the difference between phone and form review collection yourself.
Phone reviews capture richer stories with the detail AI models quote back.
Leverage the Aspect review engine to increase your star rating
Your happiest customers want to tell their stories, you just need to ask. Aspect does the work for you by asking automatically over the phone, through emails, and by specific triggers. Patio Enclosures went from 1.1 stars to 4.1 in five months.
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Ask all your customers and the happy majority shines through. Phone and email outreach to recent customers revealed verified reviews averaging over 4.5 stars.
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Recent reviews have a bigger impact. Recent reviews carry the most weight in the rating.
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Recover fast from a bad stretch. Learn from customer complaints to improve your product and pull the average back up.
Getting us from a 1.0 rating to where we are now is a testament to their process and methodology. To say I'm thrilled with the results is an understatement.
Patio Enclosures’ displayed rating (blue) versus what it would have stayed at on organic reviews alone (grey, dashed), January 2025 – May 2026. Both computed with ConsumerAffairs’ published 24-month weighted method.
Turn your past customer's stories into future conversions.
Aspect helps you leverage customer feedback and stories to increase search and LLM visibility, build trust, and convert future customers.
Your best salespeople are the customers you already have
Give customers researching your brand the assurance they're looking for.
Spotlight success stories
Feature stories on landing pages and in marketing.
Also in the box
- AI responses that sound like you
- One dashboard, zero tab chaos
- Filter, analyze and act on what matters
- Trust badges anywhere they count
4.6
Average verified review score
The ability to solicit and aggregate all of your brands reviews in one place is invaluable. The platform allows you to monitor all reviews, responses and more from your consumers with ease.
ConsumerAffairs has helped us gain more exposure to potential customers through online searches, and helped our company grow.
Consumer Affairs allows us to have an open forum with our customers, respond promptly to complaints and turn demoters into promoters.
Consumer Affairs does a great job calling our customers to get honest reviews about our services.
See what Aspect could do for your reputation.
Let's create a review engine built around your customers.