Increase departmental communication and efficiency, share notes, track progress, and keep an archive of your customer interactions all in one place.
> Schedule a demoAs a ConsumerAffairs authorized brand, our authorized shield will accompany your reviews on your profile page and in category guides, acting as a trust signal for consumers who are researching your brand to inform a purchase decision.
ConsumerAffairs Authorized Brands:Many consumers begin researching brands by adding “problems”, “complaints” or “reviews” to their search queries in an effort to find unbiased information. These search terms often lead consumers to third-party review websites.
Proactive review collection can help you positively impact what your customers see in search results and protect your marketing dollars.
Our goal is to help brands paint a true picture of their customer experience, so they are not weighed down or shaped unfairly by a handful of reviews that only represents a small segment of their customer population.
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