Respond to reviews on your ConsumerAffairs profile page. Nurture an engaged customer base as you resolve complaints, highlight successes, and build a trusted brand online. Your accredited profile unlocks access to respond to reviews, ask for star-rating increases, access page analytics, custom referral paths and CRM integration.
Shoppers land on ConsumerAffairs.com to research purchase decisions. For these consumers, it’s all about social proof. Let your existing customers do the heavy lifting for you by building a library of knowledge (through customer reviews) online for those researching your product. This user-generated content builds trust and enables informed purchase decisions, getting more potential customers over the fence and driving the conversions of highly qualified leads.