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Case Studies

Answer 1 Case Study

marketing

Without the luxury of a one-size-fits-all product, virtual receptionist company Answer 1 tackles customer service and marketing with a uniquely diversified target audience. By partnering with ConsumerAffairs, Answer 1 was able to connect with consumers further down the sales cycle, making it one of the most profitable marketing channels for the company.

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Bay Alarm Medical Case Study

marketing

Medical alert monitoring service brand Bay Alarm medical sees continued growth year over year by focusing on building and maintaining their brand reputation and earning trust with customers via their ConsumerAffairs profile page.

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Independent Home Case Study

marketing

Leading walk-in bathtub manufacturer Independent Home finds continued success and increased customer satisfaction with a dedicated reputation management effort. An engaged profile on ConsumerAffairs builds trust with consumers by showing the brands dedication to investing in the well-being of its customers.

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NetSpend Case Study

marketing

Early adopter NetSpend uses ConsumerAffairs to display a complete story about their product and brand online. Previously, the brand struggled with responding to reviews, and experienced frustration in dealing with unverified reviews that popped up online. With ConsumerAffairs, NetSpend is able to resolve feedback quickly and share feedback across their company easily.

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BCI Acrylic Case Study

marketing

BCI Acrylic Bath Systems was founded to address the concerns of many bathroom remodeling companies in the areas of quality and service. BCI Acrylic and flagship brands Bath Planet and Luxury Bath, provide a total commitment to the quality of their products, customer relationships, and customer service through the integration of people, technology, and business systems.

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